Keurig Complaint

Reviewed by vthompson

All Keurig Reviews

keurig broken - Keurig coffee maker

I now have owned 3 keurig coffee pots. The first I had 8 months and it just stopped brewing. I descaled and cleaned it even before the recommended time frame. I called the company and they tried to help me through the problem, no success, so they did send out a new one since this one was under warranty. The new one has lasted 1 1/2 years. Same exact problem occuring. Not under warranty and in fine print it does say these coffee pots cannot be fixed by the consumer other than the trouble shooters. So fed up I just threw it away. I have a one cup keurig that I had bought for work so I brought it home to use. It is working but very inconvenient to pour water in the canister each time. These machines are to expensive to have such a short lifespan. By the way I got my Bunn coffee maker out of the cabinet after it sat for 3 years and it still works fine, its a total of 7 years old. I'm not at all impressed with Keurig, coffee was great but expensive to use. My Bunn coffee maker is the best I've owned in lasting and making a good cup of coffee. I will not purchase another Keurig until I know there are some improvements.

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Review Rating: 1 out of 5
Reviewed By: vthompson
Company: Keurig
Product: Keurig coffee maker
Date Added: 9 years ago

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Keurig Complaint