Keurig Complaint

Keurig Complaint

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keurig platinum plus bit the dust after 1 1/2 years


QVC sold me a Keurig for about $160 that I would have given 10 stars until the day it broke. Now my rating would be ZERO. I was told by Keurig the product Keurig Platinum Plus brewer could not be repaired and of course the limited warranty has expired. I don't recall QVC or Keurig offering an extended warranty, maybe I missed it. I know the Keurig 2.0 being sold now on QVC has NO extended warranty offer attached. I get that the limited warranty is over in a year . What I don get is why can a customer not get any results for a broken brewer other than a Keurig Rep saying you can buy a new one for a discount $79?. What a slap in the face. I ve been sharing my experience w my family and friends and will never buy another Keurig again and have discouraged them from doing so. We're not rich and in my estimation, it was a waste of hard earned money.


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