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Keurig Support Ticket - Reading, Massachusetts - No response from Keurig CS

Keurig Support Ticket - Reading, Massachusetts

No response from Keurig CS - Milk Frother

Created By: robertjoy's Picture robertjoy Last Reply: robertjoy's Picture robertjoy
Priority Level: [Medium] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: Milk Frother

We have a Frother made by Keurig bought from Amazon 1st July 2010 and in November it failed to work. We emailed CS @ Keurig and they said they did not know what to do and call back later. We called back later and was told that a Rep from Keurig would contact us and nobody has called us.
I've sent two further emails to Keurig CS and no response. Why does a company ignore complaints all we want is to return the defective item and get it replaced it's only 5 months old, surely that is not an unreasonable request.


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