Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Keurig Support Ticket - Reading, Massachusetts - problems

Keurig Support Ticket - Reading, Massachusetts

problems - Platinum Brewer

Created By: BillS's Picture BillS Last Reply: BillS's Picture BillS
Priority Level: [Medium] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: Platinum Brewer

I have a Keurig Platinum Coffee maker and have had multiple problems with it. It worked for a few months without issue. I only use it for about 2 or 3 cups of coffee per day. Then, the machine decided it would constantly turn itself off before brewing. I looked online for solutions with none that were effective. After multiple attempts I was able to get the timer to set. Now I have to run it on timer in order to brew.

The other issue I have had is with the cup size. Even though it is set on the large setting, it only brews a small cup. For the first few months, it did all the sizes it advertised. I have descaled the machine and done everything that was advised. The first time, customer service at Keurig was ok and spoke with me with the suggestions. Now, I have submitted my information and complaint online. However, there has been no response except the initial automated reply that said they will contact me within 2 days. Unfortunately, 2 days has come and gone without Keurig customer service.

Now I have a machine that is useless I brew several cups of coffee to make 1. This is customer no service. I am wondering if some of the raving customer reviews were planted by the company. My experience is the opposite.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Keurig Reviews and Complaints More Keurig reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Keurig reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team